Contact Information and Order Pickups
Picking Up Dry Materials?
Give us a call 24hrs before you wish to pick up your materials. Dry materials are anything found on the Raw Materials list & or needs to be weighed out. ie Mason stains, Frits, Flints, Feldspars, Grogs, Kaolins, Dry Clay, Oxides etc. Keep in mind it takes time to weigh these materials out for you.
Plasters, Shelves, Posts & Bricks are stored in the warehouse. Our warehouse crew leaves at 2:30 EST. We do stock a limited supply of some of these materials in our show room but the specific size or type you are looking for may only be kept in the warehouse.
Please take this into consideration & plan ahead.
Planning a Weekend Visit?
Please note the Warehouse & Offices are closed during the weekend.
If you plan on making a weekend trip & need materials such as clay, raw materials, plaster, mason stains, kiln furniture, equipment, dry glaze or gallons of glaze PLEASE CALL AHEAD. We will have your materials plucked & ready for you to pick them up during the weekend. Don't let this discourage you from weekend visits we still have a wide variety of ceramic supplies and a room filled with pints of glaze / underglaze that are always available along with a limited supply of moist clay. Click Here for Map and Directions
Hours of Operation:
Ceramics Supplies: M-F 8:30-5:00 EST
Retail Pottery: M-F 8:30-5:00 Saturday 10:00 - 4:00 Sunday Closed
We are closed on the following holidays: New Years Day Easter Thanksgiving Christmas. We are closed the last few business days of December for our annual inventory.
Phone Directory:
Phone Toll-Free: 1.888.774.2529 or 1.888.SPI-CLAY Phone Local: 1.413.229.7700 Fax: 1.413.229-0200
Ceramics Supplies Customer Service and Sales:
Jen x 10
Jackie x 33
Patsy X 13
Carolyn: x 24
School Orders
: x 15
Accounts Receivable (To Pay a Bill) Ashley x 16 Suzanne Cowen x 26
Accounts Payable (If we owe you) Julia x 12
Marketing and Financing : Tim x 20
Backorders: Erin x 14
Warehouse Manager / Shipping via Freight : John Benedict : x 23
Shipping via UPS : George x 32 Frank x 22
Email Directory:
General Inquires - sales2@sheffield-pottery.com
Back Orders - erin@sheffield-pottery.com
School Quotes &
Orders - schools@sheffield-pottery.com
Ashley - ashley@sheffield-pottery.com
Carolyn - carolyn@sheffield-pottery.com Diane - diane@sheffield-pottery.com
Erin - erin@sheffield-pottery.com
George - shipping@sheffield-pottery.com
Jackie - jackie@sheffield-pottery.com
Jen - jenrace@sheffield-pottery.com John Benedict - jbenedict@sheffield-pottery.com John Cowen - john@sheffield-pottery.com Julia - accounting@sheffield-pottery.com
Patsy - patsy@sheffield-pottery.com Suzanne Cowen - scowen@sheffield-pottery.com Tim - tim@sheffield-pottery.com
Mailing Address:
Sheffield Pottery, Inc. P.O. Box 399 995 North Main St US Rt. 7 Sheffield, MA 01257
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