Shipping Information Please read about our shipping policies here.
Shipping will be UPS ground in
most cases. Shipping charges cannot be calculated by our system at this
time: you will be able to select whether you want us to contact you
with your total including shipping before charging your card or you can
select that we go ahead and charge you the best possible shipping.
Handing
Fee: $3.00-$15.00 : There is a $3.00/box handling fee for non-clay
items: A box is 5.5" x 10" x19". We will pack as much as is safely
possible in each of your boxes. Your handling fee will not exceed
$15.00 even if you have more than 8 boxes. This handling does not include the shipping cost. DROP SHIPPED ITEMS: Some items are shipped right from the factories. On those items, expect to see two charges on your credit card: one for the goods and one later when we are notified of the shipping.There is a $10.00 minimum on internet orders. Net 30 customers: There is a $50.00 minimum for house charge orders. SHIPPING: We offer two choices for informing
you of the shipping charges for your order. Since we offer such a large
assortment of items that can be ordered on line, we feel that it is in
our customer's best interest to calculate the exact shipping charges on
each order, rather than try to develop a blanket policy to cover every
order. Most items will be shipped standard ground UPS. Some bulky or
heavy items such as larger quantities of clay and equipment will need
to be shipped by common carrier or by our delivery truck. In order to
offer you the lowest possible shipping costs, these are the two
options:
Option #1 : We will package and weigh your order,
and e-mail you with the exact shipping charges and your order total. We
will HOLD THE ORDER until you e-mail us a confirmation to release the
order. Upon receipt of your confirmation, we will ship your order, and
charge your credit card for the agreed on total at time of shipment.
This will add 1-2 days time to the receipt of your order.
Option #2 : We will package and weigh your order,
ship it, (without confirming the shipping amount) and charge your card
for the total at time of shipment. We will give you the lowest possible
freight rate available. These orders will ship within two days of your
order - your best option if you are in a hurry!
*Free shipping offers are restricted to the
lower 48 states. Other restrictions may apply in some hard to
reach areas such as Martha's Vinyard.
We will unload the equipment and bring it inside. We
will set up the equipment in its desired location. We will remove all
packing debris. If a kiln with venting system is ordered we will mount
the vent to the kiln and drill/modify the kiln for proper operation. We do not
mount the wall-mounted vents. We do not cut holes in walls or ceilings. We will
attach the vent pipe to existing ductwork. The ductwork must be in place
at the time of the kiln installation and properly located so that the flex-pipe
from the vent will reach it. We do not extend the building’s ductwork to reach
the kiln. We do not make any electrical hook ups.
Sheffield-Pottery.com
Route 7 P.O. Box 399 Sheffield, MA 01257
