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Return Policy Return Policy

RETURNS & ALLOWANCES

PLEASE CHECK YOUR DELIVERIES CAREFULLY.
Shortages and damages not reported to us within 15 days are not allowed.
Exposed or damaged goods must be noted and signatures of consignee and driver are required on the bill of lading.
No credit will be given on merchandise returned without our authorization and invoice number. No returns will be accepted 60 days after receipt of purchase.


IF MERCHANDISE IS RETURNED FOR ANY REASON OTHER THAN DEFECTS OR OUR ERROR, A 15% RESTOCKING FEE PLUS SHIPPING WILL BE CHARGED.
Free Shipping items that are returned will be charged for shipping in both directions.


Some direct shipped goods may be subject manufacturers restocking fee which may be greater than our 15 %.


NO CASH REFUNDS - CREDIT ONLY.

   
 
Sheffield Pottery Ceramic Supply Contact Information